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Wednesday, July 26, 2017 - 02:45:36 PM

Things to know

Terms of cancelation for individual reservations

In case of a cancellation of a reservation the hotel is authorised to charge a cancellation fee dependent on the time of cancellation:

  • until 3 months prior to arrival: free of charge
  • until 1 month prior to arrival: 40 % of the booked arrangement
  • until 1 week prior to arrival: 70 % of the booked arrangement
  • within 1 week prior to arrival or no-show: 90 % of half-board arrangement, 100 % of B&B arrangement

The Hotel is authorised to charge the cancellation fee to the stated credit card.

Premature departures obligate the Hotel to charge for the entire booked period, including not used rooms and / or other booked services.

Arrival and Departure

Booked rooms are available on arrival day latest at 4.00 p.m. If you arrive later than 6.00 p.m. we ask for a short notice by phone. Please also contact us in case of arrival prior to 4 p.m. - if possible we try to have your room ready for you!

On departure day we ask for check - out latest until 11.00 a.m. If you like to check - out earlier than 8.30 a.m. we ask you to settle your bill until 10.00 p.m. on the prior evening.

Payment

You may settle your bill in cash, with bank card (only Austria, Germany and Switzerland), VISA or MasterCard.

Miscellaneous

Seasonal or weather-caused changes or cancellations of pre-announced hotel events and outside services are possible.

The room plans are schematic plans, certain deviations are possible in actual rooms. We are not responsible for printing errors.